Cookery Privacy Policy
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Cookery does not collect information for advertising, tracking, or behavioral analytics. Your recipes and app settings are stored on your device and, when synchronization is enabled, in your private iCloud storage. The only recipe content and import diagnostic reports Cookery sends to Pinwheel Development are those you voluntarily choose to include in a support email.
Your recipes and app data
Cookery stores your recipes and settings on your device and uses your private iCloud storage to synchronize supported app data when iCloud is available and enabled. Pinwheel Development does not receive a copy of your recipe library through this synchronization.
Cookery does not automatically upload your recipes, recipe photos, or import diagnostic reports to Pinwheel Development. Recipe photo recognition and text/PDF categorization run on your device. Importing a recipe this way does not send its content to us or to an outside AI service.
Apple services and recipe websites
Apple handles App Store purchases, iCloud storage, and diagnostic sharing you enable through Apple's system settings under Apple's privacy practices. We do not receive your payment card details from App Store purchases.
When you browse or import from a recipe website, Cookery connects to that website and may download its recipe content and images. Those websites and their service providers may receive normal request information, such as your IP address, and may use cookies or other website technologies under their own privacy policies.
Optional support messages
You can use Cookery without sending us diagnostic information. If you choose to email support, we receive your message, email address, displayed sender name, ordinary email delivery information, and any attachments you send. Sending support email is optional. You can contact support@pinwheeldevinc.com directly without diagnostic attachments.
Cookery does not send a support email automatically. You review the message in your email application or mail composer and choose whether to send it. Sending one request does not authorize ongoing collection of diagnostic reports.
Recipe import diagnostics
An import report may include extracted document text, recognition and categorization results, model prompts and responses, the generated recipe, your recipe edits, error details, import timings, and technical information about the source document. It may also include your device model, operating-system and app versions, import dates, and device conditions such as low-power mode or thermal state.
The report uses identifiers to connect information about an import, its source material, and its recipe items. These are not device identifiers. The report does not collect device serial numbers, advertising identifiers, contacts, location history, or the rest of your recipe library. Text and photos you provide can themselves contain personal information, so a report is not necessarily anonymous.
The exported JSON report does not contain the original PDF or source photos. Copies of recipe photos may be included separately when you send a photo-import support request. Recipe-import support requests do not include general recent app logs.
Exporting a diagnostic report saves a file to the location you select; it does not send the report to us. If you save or share it through iCloud Drive or another service, that service handles the file under its own privacy practices.
How we use support information
We use support messages and diagnostic attachments only to respond to your request and diagnose, reproduce, and fix reported problems. We do not sell this information or use it for advertising, marketing, tracking, profiling, or unrelated analytics.
We do not use submitted recipes or photos to train AI models. We will obtain your separate permission before sharing your support content with an outside AI service.
Email hosting and access
Google Workspace hosts our support email. Google and its service providers process messages to provide, deliver, and secure the email service under the applicable service and data-protection terms. Within Pinwheel Development, access to the support mailbox is limited to Cookery's developer.
Apart from service providers needed to handle your request, we do not disclose your support content to others unless you authorize it or disclosure is legally required. We require service providers we use to protect support information under appropriate confidentiality, security, and data-protection obligations.
Email security
We take reasonable precautions to protect support information. However, email is not guaranteed to provide end-to-end encryption, and no transmission or storage system can be guaranteed completely secure. Please avoid sending sensitive information that is unnecessary for your request.
Your email provider and our email provider handle transmission and storage of the messages. Nothing in this policy limits your rights or our obligations under applicable law.
Retention and deletion
This retention policy applies only to information you voluntarily send in support emails and our working copies of that information. It does not apply to your recipes and settings on your device or in your private iCloud storage, which remain under your control.
We keep support information only as long as needed to handle your request. We delete support emails, attachments, and downloaded working copies within 90 days after the support case is closed, or earlier in response to a valid deletion request, unless longer retention is legally required.
Google's recovery and backup copies follow its documented deletion schedules; removal from every backup may not be immediate. We cannot delete copies in your own email account, files you exported, or copies you shared with someone else.
Your choices and privacy requests
You can cancel a support email before sending it and choose not to send further reports. To request access to, correction of, or deletion of support information, or to withdraw permission for further optional use, email support@pinwheeldevinc.com. We will respond in accordance with applicable law.
You control your recipes through Cookery and your Apple account's iCloud settings. Information stored on your device or in your private iCloud storage is separate from any support message you choose to send to us.
Policy changes and contact
We will update this policy when our privacy practices change and identify the revision date above. Where required, we will obtain consent before using previously submitted support information for a new purpose.
For privacy questions, contact Pinwheel Development at support@pinwheeldevinc.com.